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87 SURVEYS WERE RECEIVED IN RESPONSE TO THE FOLLOWING QUESTIONS: 

1.  Approximately how many round trip airplane flights do you make each year?
range:  1-30 = average 5 round trip flights a year 

2.  How difficult is it for you to understand flight attendant announcements?
      1 (63%)         2 (27%)           3 (9%)             4 (1%)                    5 (0%)
very difficult                                few problems                              very easy

Comments:

"Almost impossible."
"Cannot hear a word!!"
"Impossible!"
"Voices are muffled."
"I skip them...hopeless."
"Very difficult except when captioned."
"I have to turn off my hearing aids to cut out noise."
"Very poor sound transmission."
"Loudspeakers are impossible."
"I once flew from St. Louis to New Orleans via Detroit because of that!"
"Don't hear at all on a plane."

3.  How difficult is it for you to understand pilot announcements?
       1 (70%)         2 (21%)           3 (9%)             4 (0%)                    5 (0%)
very difficult                            few problems                               very easy

Comments:

"Even worse."
"Please have airlines provide assistive devices."
"Cannot hear a word...have to rely on travel companion if I have one!"
"Impossible!"

4.  How difficult is it for you to understand the airplane's movie and music channels?
1 (67%)          2 (9%)             3 (22%)          4 (2%)                     5 (0%)
very difficult                             few problems                         very easy

Comments:
"I don't even bother to get headsets anymore."
"Headsets that are provided don't work for me."
"I don't use because I cannot understand them."
"I never can understand."
"Couldn't wear their headset."

5.  How difficult is it for you to understand what is being said to you face-to-face by           your neighbors and flight attendants?
1 (34%)           2 (39%)           3 (21%)          4 (5%)                     5 (1%)
very difficult                             few problems                         very  easy

Comments:
"I get tired listening to a neighbor.  It's difficult to face them continually in order  to hear."
"Background noise makes it impossible!"
"I always tell them that once the plane engine starts, I won't be able  to carry on conversation."
"Too much cabin noise."

6.  Have you tried using any hearing assistance systems on your airplane trips?  If so, what did you use and how effective was it? YES (23%)  NO (77%)

Comments:
"Yes, but I do not always have it with me and 1/2 the time if I do they ask me not to use it!"
"T switch picks up hum."
"Cannot use hearing aids because of T coil interference."
"Tried T-coils and get a hum."
"I have a Comtek (FM system) but they say don't use it on airplanes."
"Yes, but it doesn't hook up directly."
"Telecoil picks up loud hum."
"Audex wired system bulky & heavy for flying."

7.  Would an effective hearing assistance system that is optimized for airplane use make you feel more comfortable and safer on your flights? 
      YES (74%)         MAYBE (24%)         NO (2%)

8.  Would your prefer to own your own airplane hearing assistance system?
      YES (42%)         MAYBE (37%)         NO (21%)

Comments:
"But airlines should provide as ADA service."
"Airlines should be more accessible."

9.  Would you prefer to fly with an airline that makes this technology available?
       YES (86%)         MAYBE (13%)         NO (1%)

10. Additional comments.

"This is a revolutionary & exceptionally useful device!"
"Excellent idea."
"Great idea.  Does it work with cochlear implants?"
"I think for safety of the passengers the sound systems should be improved."  "In an emergency I would have no idea of what was being said."
"Would like to see captioned films on planes someday."
"Thank you!  Do it!"
"Airlines should provide!"
"Need greatly!"
"Wonderful idea-less stressful!"
"Need to invent something for me to hear person next to me clearly from noise in airplane that airlines can make available, also for movies!"
"The fear of flying would be greatly reduced by being able to understand messages and less stressful."
"This would be wonderful!  And (will) help me to feel safer and informed."
"There would be so much less tension!"
"I believe that many people without a hearing loss also have difficulty."